Security & IT services

IT Support and Maintenance in Dubai

Practical IT support for small offices: computers, printers, email and backups, with an annual contract if you want one.

Most small businesses do not need a full-time IT person, but they do need someone who picks up the phone when the printer stops or email will not send.

We handle day-to-day IT problems on site or remotely, set up new staff, and keep backups and security in order, as a one-off visit or under an annual maintenance contract.

What's included

Computer and laptop repair

Slow machines, startup errors, upgrades, data recovery and replacements set up ready to use.

Printers and scanners

Network printer setup, scan-to-email and folder, driver issues and paper-path faults.

Email and Microsoft 365

Mailbox setup, domain email, Outlook problems, shared calendars and licence management.

Backups

Automatic backups to the cloud or a local drive, tested so files can actually be restored.

Security basics

Antivirus, updates, strong passwords and multi-factor sign-in on important accounts.

Annual maintenance contract

Scheduled check-ups, priority response and a fixed yearly cost for your office.

Suitable for

  • Small offices
  • Clinics
  • Retail shops
  • Real estate agencies
  • Trading companies
  • Home offices

Things to consider in Dubai

Backups that work

Many offices discover their backup was not running only after a drive fails. We check backups during every visit, not only when something goes wrong.

One contact for IT and security

The same team looks after your computers, network, CCTV and access control, so there is no back-and-forth between suppliers.

Frequently asked questions

Do you offer remote support?

Yes. Many problems can be fixed remotely in minutes. If not, we arrange a site visit.

What does an AMC include?

Typically scheduled visits, remote help, priority response and a health check of computers, backups and the network. We tailor it to the number of users.

Can you set up a new office from scratch?

Yes. We can handle cabling, Wi-Fi, computers, printers, email and phones together, alongside CCTV and access control.

One team for cameras, doors, gates and IT

Combine it support with CCTV and we will plan it as one system, with one point of contact.

Dubai rules · SIRA checker

Does your property need SIRA-compliant CCTV?

Choose your property type for a quick answer based on Dubai's official SIRA texts.

SIRA-licensed installerLicence No. 725127
Step 1 My property is a…

Step 2 Your answer

Not required

Not required · Check · Required

No formal SIRA CCTV standard for a standalone home

SIRA's Preventive System Manual targets specific premises groups, and a standalone private home is not listed in the same way. Good practice still applies.

  • Point cameras at your own property, not neighbours
  • Check community or building rules before fixing cameras outside
  • Protect the recorder and app with strong passwords
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Requirements apply

Not required · Check · Required

Yes, major compounds are covered

Residential or office compounds, including buildings, towers and villa compounds, fall under the manual, so the system has to meet its standard for that premises type.

  • Colour cameras and recording of at least 1080p
  • A recorder backed by a UPS
  • An annual maintenance contract with a SIRA-registered company
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Requirements apply

Not required · Check · Required

Yes, these are listed as vital sectors

The bylaw lists categories such as banks, hotels, shopping malls, restaurants, gas stations and places of worship. Camera positions, views and recording retention are set by the manual.

  • Defined camera views, from wide monitoring to identification
  • Minimum retention, often 31 days and longer for some categories
  • Some features need SIRA approval, such as wireless links
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Check needed

Not required · Check · Required

It depends on the activity

Many businesses are not in the listed groups, but SIRA can designate other activities, and a unit inside a covered compound or mall follows that site’s rules. Tell us the activity and location and we will check what applies.

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A plain-English summary, not legal advice. Read the full SIRA guide →

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